Terms & Conditions

Effective Date

January 1, 2026


Introduction

These Terms & Conditions (“Terms”) govern the use of the Optimo360 website, ERP systems, operational intelligence platforms, and related services provided by Optimo360 (“we,” “our,” or “us”).

By accessing or using our services, you agree to comply with these Terms.


Services

Optimo360 provides business operations systems, ERP platforms, analytics tools, inventory management systems, reporting solutions, forecasting systems, and related operational technologies for businesses.

Service scope may vary depending on each client agreement or project.


User Responsibilities

Users agree to:

  • Provide accurate information
  • Maintain account confidentiality
  • Use the platform lawfully
  • Avoid unauthorized access attempts
  • Protect login credentials and operational data

Users are responsible for all activity occurring under their accounts.


System Access

Access to Optimo360 systems may require:

  • authorized accounts,
  • active subscriptions,
  • or approved business agreements.

We reserve the right to suspend or restrict access in cases of misuse, security risks, or policy violations.


Intellectual Property

All software, dashboards, reports, systems, branding, designs, and operational technologies provided by Optimo360 remain the intellectual property of Optimo360 unless otherwise agreed in writing.

Users may not:

  • copy,
  • redistribute,
  • resell,
  • reverse engineer,
  • or reproduce platform components without written permission.

Data & Business Information

Clients retain ownership of their operational and business data entered into the platform.

Optimo360 may process data solely for:

  • providing services,
  • analytics,
  • operational functionality,
  • support,
  • and platform improvements.

Payments & Agreements

Pricing, implementation fees, subscriptions, and project agreements are defined individually with each client.

Failure to complete agreed payments may result in:

  • suspended access,
  • limited functionality,
  • or termination of services.

Limitation of Liability

Optimo360 is not responsible for:

  • business losses,
  • operational interruptions,
  • indirect damages,
  • or data inaccuracies caused by incorrect user input or external service failures.

Users are responsible for verifying operational and financial decisions made using platform data.


Service Availability

We aim to maintain reliable and secure platform availability; however, uninterrupted service cannot be guaranteed at all times due to maintenance, updates, infrastructure issues, or third-party service interruptions.


Third-Party Services

Some platform features may rely on third-party providers including:

  • cloud infrastructure,
  • payment processors,
  • analytics tools,
  • or communication services.

Optimo360 is not responsible for disruptions caused by third-party providers.


Termination

We reserve the right to terminate or suspend access to services if users:

  • violate these Terms,
  • misuse the platform,
  • engage in unauthorized activities,
  • or create security risks.

Modifications

Optimo360 may update these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.


Governing Law

These Terms shall be governed in accordance with applicable local and international business and technology laws where relevant.


Contact Information

For questions regarding these Terms & Conditions, contact:

Optimo360
contact@optimo360.app